Cancellation and Missed Appointment Policy
Our goal is to provide quality individualized veterinary care in a timely manner. We would like to remind you of our office policy regarding missed appointments. This policy enables us to better utilize available appointments for our patients in need of medical care.
Cancellation of an Appointment
We understand that occasional missed appointments can occur for a variety of reasons. Please call Natural Healing Pet Care promptly if you are unable to keep your scheduled appointment. This time will be reallocated to someone who is in need of treatment. If it is necessary to cancel your scheduled appointment, we require that you call at least 24 hours in advance.
How to Cancel Your Appointment
To cancel appointments, please call 248-797-5139. You may leave a message on voicemail if applicable.
Late Cancellations/Missed Appointment Policy:
If you miss an appointment or fail to cancel with 24 hours advance notice of your appointment time, a $50 fee will be applied ($85 if you miss your Initial Visit). If you need to cancel, we require you to email our office at [email protected]