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Cancellation and Missed Appointment Policy

Cancellation and Missed Appointment Policy

Our goal is to provide quality individualized veterinary care in a timely manner. We would like to remind you of our office policy regarding missed appointments. This policy enables us to better utilize available appointments for our patients in need of medical care.

Cancellation of an Appointment

We understand that occasional missed appointments can occur for a variety of reasons. Please call Natural Healing Pet Care promptly if you are unable to keep your scheduled appointment. This time will be reallocated to someone who is in need of treatment. If it is necessary to cancel your scheduled appointment, we require that you call at least 24 hours in advance.

How to Cancel Your Appointment

To cancel appointments, please call 248-797-5139. You may leave a message on voicemail if applicable.

Late Cancellations/Missed Appointment Policy:

If you miss an appointment or fail to cancel within 24 hours of your appointment time, a fee will be applied.

The cost of the fee is determined by the length of time allocated per visit.


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Our Location

Office Hours

Main Office

Monday:

9:00 am-8:00 pm

Tuesday:

9:00 am-8:00 pm

Wednesday:

9:00 am-2:00 pm

Thursday:

9:00 am-2:00 pm

Friday:

10:00 am-2:00 pm

1st through 4th. Closed 5th Friday

Saturday:

8:00 am-1:00 pm

1st & 3rd Saturday

Sunday:

Closed